Privacy Policy

Completing the registration form will be mandatory to access and enjoy certain services offered on the website. Failure to provide the requested personal data or failure to accept this data privacy policy means the impossibility of registering, subscribing or participating in any of the promotions in which personal data is requested.

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What is the legitimacy for the processing of your data?

The legal basis for the processing of your data will be based on:

The consent of the interested party, for the processing of their data, in accordance with article 6.1.a) of the European General Data Protection Regulation. In this case, the consent and agreement entered into with the interested parties is obtained through the contact form, with the user enabling the  "I have read and accept the privacy policy".

The necessary execution of a contract in which the interested party is a party or for the application at the request of the interested party of pre-contractual measures, in accordance with article 6.1.b) of the European General Data Protection Regulation.

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Recipients. To whom do we communicate your data?

Personal data will not be transferred except in compliance with legally established obligations or to support the services linked to this processing.

 

How long do we keep your personal data?

We will keep your personal data for at least 5 years if you are a client and for strict compliance with the legal obligations established in the regulations.

If you are not a client, we will keep your data for the minimum time necessary to manage our relationship.

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What are your rights when you provide us with your data?

As a consequence of the processing of your personal data by creadores, current legislation grants you a series of rights, which we explain below:

Right of access: You will have the right to know the personal data that we process about you and the purposes for which we process it.

Right of rectification: Your data will always be yours, and as such, you can ask us to rectify it at any time if the information in our records is erroneous.

Right of suppression: You may request, at any time, that your personal data be deleted from our files. However, and as we indicated in the data conservation section above, please note that, in certain circumstances, compliance with current legislation may prevent the effective exercise of this right.

Right of opposition: You may object to the processing of your data in relation to any of the purposes for which we process your data, in accordance with the privacy policies applicable in each case.

Right of limitation of the treatment: You may request the limitation of treatment in the following cases:

If you believe that the data we hold about you is not correct or accurate;

Yes, if you consider that we are not processing your data legitimately, but you prefer that we limit the processing of your data to its deletion;

If the data we maintain is no longer necessary for us in accordance with the purpose for which we collected it, but you need us to retain it to file legal claims;

If, having exercised the right to object to any processing, a response is pending from us.

Right to the portability of your data:You will have the right, whenever technically possible and reasonable, to request that the personal data that you have provided to us directly be communicated to another controller. If possible, we will provide your data directly to said other controller, but if this is not possible, we will provide it to you in a standard format.

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As long as we process your data based on consent, you may revoke it at any time, without consequences for you beyond, according to the right exercised, not being able to provide you with certain services.

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The exercise of the rights held may be made effective by contacting CREADORES through any of the following means:

1. By email addressed to:  info@creadores.eus

2. Postal mail addressed to the corresponding Data Controller (listed in the heading of the document).

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If you do not want to exercise a specific right, but have the need to make a query or suggestion regarding the processing of your personal data, you may also contact the corresponding Data Controller (listed in the heading of the document). .

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Please note that you can always, in any case, file a claim with the Competent Authority in matters of data protection if you consider that we have not processed your data lawfully or that we have not responded to your requests or rights. In Spain, said Competent Authority is the Spanish Data Protection Agency.

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Minor consent. What happens if you are a minor?

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In the event that some of our services are specifically aimed at children under fourteen years of age, we will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data in accordance with the article. 7 of the LOPDGDD.

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Accuracy, veracity and security of data. How do we process your data?

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The User is solely responsible for the veracity and correctness of the data included, exonerating us from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy​, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription forms. We will not be responsible for the veracity of information that is not from own elaboration and those indicated in another source, so it does not assume any responsibility for hypothetical damages that may arise from the use of said information.

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We will also reserve the right to update, modify or delete the information contained on the website, and may even limit or not allow access to said information. We will not be responsible for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by the person responsible, provided that it comes from outside sources.

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The data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent its alteration, loss, processing or unauthorized access.

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You may file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the website www.aepd.es

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The information obtained is used for a certain time. Personal data is kept and protected and the privacy policy may be modified:

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• Information we use. What informations you collect

• How the data is obtained. How you collect the informations

• Why is this data necessary? Pourquoi vous recueillez les informations

• Who we share information with. Avec qui vous partagez les informations

• Stock. Où sont stockées les informations

• During how much time. Change the time and keep the information

• How information is protected. Comment vous protégez les informations

• Changes. Modifications or mises à jour of the Confidentiality Policy